FAQs
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12 10th Ave S, Cranbrook BC V1C 2M8
SHOTTIES NIGHTCLUB (LOCATED IN THE BACK ALLEY)
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Friday & Saturday 10:00PM-3:00AM MST
*We will sometimes close at 2AM due to slow service (we post on our social media)
During events and special holidays, please check our social media or use your ticket information!
Guest Services/ Lost & Found
Open during business hours
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At Shotties Nightclub, we want to ensure you have a safe and convenient experience, from the moment you plan your night out to the time you head home. Here’s how you can get to and from Cranbrook’s ultimate nightlife destination:
Driving: Shotties offers ample nearby parking for designated drivers on 10th Ave!
Taxis: Skip the hassle of parking and arrive in style by booking a ride with local taxi services (please note that taxi service after 2am may be difficult)
Walking: Located in the heart of Cranbrook, we’re easily accessible on foot for locals in the area -
I got my tickets from a “Friend”/Marketplace/this one guy I know…How do I know if they are valid?
There is no way to guarantee third party tickets are legit. The only tickets we guarantee are ones purchased from our ticket links we post.
What time do the performances/concerts start?
Timelines are up to artist management and in most cases not confirmed until moments before the show starts! If you purchase tickets please check your email the day of the show as we send out day of info and will give you show updates there.
I lost my tickets, what do I do?
You can re-print your tickets from Eventbrite as many times as you need. However, once your ticket has been scanned no other copies of it will work. So don’t try anything funny.
I ordered my tickets online. Where do I pick them up?
You should have received a confirmation email with your tickets attached. You can either print your tickets and bring them to the concert, or pull the tickets up on your phone. if you are having trouble locating your ticket, please contact eventbrite support.
When purchasing my tickets from Eventbrite I entered the wrong email. What now?
Please email us at info@shottiesnightclub.com we can get them sent to you!
Is there seating for the concert?
All concerts are standing room only.
I have questions about CDC Accessibility!
Shotties is committed to providing accessible customer service to people with disabilities; in a manner that respects their dignity, independence, integration and that is equitable in relation to the broader public. Shotties permits people with disabilities to use assistive devices, and/or support personnel. Accessible washrooms, amenities and bars are available at all venues. Specific concert viewing arrangements and/or other accommodations can be made in advance by contacting CMF via the Contact us Page. Please contact us as soon as possible with any questions and/or ARRANGEMENTS!
Support persons for patrons with disabilities can access the venue without additional cost above the admission price for the patron with a disability (one support person per person with a disability).Arrangements MUST be made in advance as our ability to facilitate requests at the door is extremely limited.
Is re-entry available for Shotties Nightclub?
It sure is! Make sure you get a stamp on your way out. Subject to capacity. *No re-entry during certain events, please see your event information.
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Bottle Service?
Click HERE for all your bottle service needs!
Is there a separate VIP entrance into Shotties?
Yes, the VIP entrance to Shotties is to the left hand side of entrance (back door).
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What forms of payment will my bartender accept?
Cash, Credit, Debit, & Apple Pay.
Can I start a tab?
No, unfortunately not. For your security we are unable to start tabs!
What kind of music do you play?
DJ Kate Tang plays a mix of Country, top 40 hits, throwbacks, EDM (House) – basically anything that we want to. Don’t worry, all our music will make you want to party.
Refunds/Receipts
ALL tickets are non-refundable.
If you have an inquiry about reprinting a receipt, or a charge dispute please email info@shottiesnightclub.com with as much detail as possible and we will try to help you out as quickly as possible.
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WE USE PATRON SCAN FOR ENTRY - KNOWING WHAT IS REQUIRED IS HIGHLY RECOMMENDED.
What ID is REQUIRED for entry to SHOTTIES NIGHTCLUB?
WE DON’T MAKE THE RULES ON THIS ONE BUT WE DO HAVE TO FOLLOW THEM! ID REQUIREMENTS ARE AS BELOW! WE ABIDE STRICTLY BY B.C. LIQUOR REGULATIONS BRANCH. YOU’LL NEED A PRIMARY PIECE OF GOVERNMENT ISSUED ID* AND WITH AN APPROVED SECONDARY IDENTIFICATION.**
*ACCEPTABLE FORMS OF PRIMARY ID INCLUDE THE FOLLOWING:
VALID DRIVERS LICENSE / BRITISH COLUMBIA OPERATORS LICENSE / ARMED FORCES IDENTIFICATION CARD / OUT-OF-PROVINCE PHOTO DRIVER’S LICENSE / CERTIFICATE OF INDIAN STATUS / CANADIAN CITIZENSHIP OR PERMANENT RESIDENCY CARD
VALID PRIMARY IDENTIFICATION MUST HAVE:
HAVE A PHOTO/ HAVE A NAME / HAVE A SIGNATURE/BE GOVERNMENT ISSUED / INCLUDE DATE OF BIRTH / valid( NOT BE EXPIRED) / HAVE A UNIQUE IDENTIFIER NUMBER / BE AN ORIGINAL (NOT A COPY).
**SECONDARY IDENTIFICATION INCLUDES:
BIRTH CERTIFICATE / NEXUS CARD / BAPTISMAL CERTIFICATE / FOREIGN GOVERNMENT VISA / FIREARMS LICENSE
Please See the LCRB handbook for any additional questions Regarding ID requirements.
Do you have to be 21 to enter your bar?
No, the legal drinking age in British Columbia is 19. You must come to the bar with two pieces of government issued ID, one must be photo identification with a signature as per LCRB regulations. ID MUST NOT be expired.
I lost my ID can I use my temporary paper ID to get in?
No, your temporary ID does not act as photo ID. You can use a passport, status card, or any other photo ID that is government issued. The only photo ID you can’t use is an Ontario Health Card.
My 18th birthday is tomorrow, can I access the bar at midnight tonight?
No, Unfortunately due to LCRB regulations it must be the NEXT business date to enter the bar. :(
We would LOVE to celebrate your birthday with you the next day! -
Photography and/or videography may occur during events, activities, or general operations within our establishment. These images or videos may capture guests, including you, as part of the environment. By entering, you grant us permission to use any images or videos taken on our premises for promotional purposes, including but not limited to social media, advertising, and other marketing materials. Images and videos will be used responsibly and in a manner that reflects positively on our establishment and patrons. If you do not wish to appear in photographs or videos, please inform our staff upon entry or notify the photographer/videographer at the time of capture. Personal information (e.g., names or direct identifiers) will not be disclosed without your explicit consent. Our goal is to create a safe and enjoyable environment while promoting the vibrant atmosphere of our venue. Thank you for your understanding and cooperation. We appreciate your support in showcasing what makes our establishment unique!
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Can I purchase cigarettes inside Shotties Nightclub?
No, we do not sell any nicotine or cannabis.
Can e-cigarettes be used inside Shotties Nightclub?
Due to new legislation, they cannot be used in non-designated smoking areas. please use the designated smoking areas outside.
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Is there First Aid available?
Yes. Inform the closest security guard and they will be happy to assist you.
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OH the goodies we find in lost and found! You can fill out the Lost & Found form online HERE.
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DRESS CODE
NON-NEGOTIABLES:
NO STEEL-TOE BOOTS
NO DIRTY / UNKEPT CLOTHING
NO HELMETS
NO SPURS
NO BALACLAVAS / SKI MASKS TO BE WORN OVER THE FACE
NO CLOTHING WITH OFFENSIVE LANGUAGE OR GRAPHICS
NO EXCESSIVELY CASUAL ATTIRE (e.g., SWEATPANTS, ATHLETIC WEAR , FLIP-FLOPS, SLIDES)
IT IS EXPECTED THAT ALL GUESTS INSIDE OUR VENUE KEEP THEIR CLOTHES ON AT ALL TIMES.
NO SHIRT, NO SHOES, NO SERVICE.
DISCLAIMER: DOOR STAFF RESERVE THE RIGHT TO REFUSE ANY PATRON AND THE DRESS CODE IS SUBJECT TO CHANGE.
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Looking for an absolutely rewarding job?
YOU’RE IN LUCK! SHOTTIES IS HIRING ABSOLUTELY WICKED INDIVIDUALS! WE WANT THE BEST OF THE BEST TO JOIN THE SHOTTIES SQUAD! APPLY HERE!
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Fuel up to keep the night going! We have El Patio outside the nightclub (seasonal) but you may also use door dash! However outside drinks are not permitted!